We work alongside young Londoners.

We’re here to listen to you. Together we’ll find out how we can make you feel safe and stay safe.

We’re not an emergency service, but if you’re worried about your safety there are ways we can help you.

If you or a friend are facing threats of violence in the community, or are worried about abuse and harm from others we offer support to find ways to keep you safe.

Our support is based on your individual circumstances and needs. We offer one to one support, where one of our team will work with you over a period of six months. Together we’ll work on aspects of your life such as safety planning and self-esteem building.

Young Londoners who we work with also access to specialist support such as housing advocacy and emotional wellbeing.

Drop us an email at referralandassessmentteam@saferlondon.org.uk and we’ll get back to you. as soon as possible.

In an emergency

If you, or someone else, is in immediate danger call the police on 999.

For anyone needing emotional support and needs to talk, call the Samaritans on 116 123. They’re open 24 hours, so they’re there to chat anytime of the day or night .

If you need urgent help


If you’re under 18 and need confidential advice you can call ChildLine on 0800 1111. Due to Coronavirus their counsellor support is only available from 7:30am–3:30am. Childline also offer email and online chat services for those who need to speak to someone.


The Mix

If you’re under 25, you can contact The Mix for confidential support on 0808 808 4994. They’re helpline is open 3pm to 12am every day. You can also contact them via email or text via their Crisis messenger service, 24 hours a day.


Young Minds

If you’re experiencing a mental health crisis you can contact Young Minds Crisis Messenger service by texting YM to 85258. They can help with urgent issues such as suicidal thoughts, self-harm, bullying and relationship issues.