We know that getting the right support, at the right time is critical. If you’re in a crisis the below contacts can offer you support.

Young Londoners who need urgent support


If you’re under 18 and need confidential advice you can call ChildLine on 0800 1111. Due to Coronavirus their counsellor support is only available from 7:30am–3:30am. Childline also offer email and online chat services for those who need to speak to someone.

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The Mix

If you’re under 25, you can contact The Mix for confidential support on 0808 808 4994. They’re helpline is open 3pm to 12am every day. You can also contact them via email or text via their Crisis messenger service, 24 hours a day.

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Young Minds

If you’re experiencing a mental health crisis you can contact Young Minds Crisis Messenger service by texting YM to 85258. They can help with urgent issues such as suicidal thoughts, self-harm, bullying and relationship issues.

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Parents and carers who need urgent support

If you want to talk about anything that’s troubling you please contact The Samaritans on 116 123. The helpline is free and open 24 hours day, 365 days a year. You can also write them an email and they’ll get back to you within 24 hours.

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If there’s an emergency

If you, or someone you know, is in immediate danger or is at risk of harm call 999.