All young Londoners impacted by violence and exploitation should have a positive and productive future.

However, we recognise that many young Londoners affected face daily challenges around safety and accessing services, which can have an impact on their emotional wellbeing.

Safer London seeks to build strong and trusted relationships with each young Londoner we work with. We advocate on their behalf and work alongside them to decrease risk, increase safety and improve lives.

Through these relationships and by looking at the causes behind violence and exploitation in the wider context of their lives, we put the right support systems in place that not only benefit the young person, but the wider community as well.

Our One-to-One work with Young Londoners and their families

Safer London puts young Londoners at the centre of their support. We listen, work with them, focus on them and their needs. By building strong trusting relationships we gain insight into their world, understand what they need and how to keep them safe.

Our team works cohesively, drawing on each other’s strengths, whether this be their experience as a practitioner or their knowledge of a specialist area such as emotional wellbeing or housing.

Our core offer

Young Londoners and their families affected by violence

We deliver one on one support to young men and women and their families, who are impacted by violence in the community.

Working in partnership with organisations, including Department for Work and Pensions and London Community Rehabilitation Company, we provide caseworker support from a trauma responsive approach, as well specialist services that are tailored to the needs of the young person.

Young Londoners and their families affected by sexual exploitation and abuse

We work with young Londoners, providing dedicated support to those who are at risk of, or who have experienced, sexual violence or exploitation. We champion their voices and challenge negative stereotypes, to ensure they receive the best possible support.

We provide support to parents and carers whose loved ones have experienced child sexual exploitation. Even if the child or young person is not currently engaging with Safer London’s services.

We also offer specialist consultations around the needs of an individual young Londoner, or to address concern in contexts outside the family, such as peer groups or places, when our direct support may not be available or appropriate.

This may include but is not limited to offering reflections on a situation, advice around safeguarding and protection processes, suggestions of resources that could be used with the young Londoner or their family and an outline work plan, advice on approaches and understanding the role of trauma and/or intersectional factors such as gender or race on the child’s experience.

Young Londoners and their families affected by criminal exploitation

Working alongside partners across the city, we support young Londoners who have, or are being criminally exploited, including criminal exploitation related to County Lines activity.

Safer London is a key delivery partner on the Rescue and Response project. Through this project we provide specialist support that enables young Londoners to break free from County Lines. By working on a one on one basis, we’re able to advocate for them and ensure they receive the support they need and deserve.

Our specialisms

Emotional Wellbeing

Mental health is just as important as physical health. Our Emotional Wellbeing Advocates work alongside young Londoners and our team to make sure they can access the right support, at the right time.

Accessing mental health support can be challenging for young Londoners. Our Emotional Wellbeing Advocates are here to help. By providing advice and guidance, as well as working alongside other services – they ensure that young Londoners emotional wellbeing is positive and healthy.


We know the impact that violence and exploitation has on parents and carers. At Safer London we have family workers, who work with them to develop their confidence and ability to help keep their children safe.

Education, Employment, Training

We work with young Londoners to seek opportunities to access stable educational and training. These opportunities can set them on a path to achieve their potential.

We work closely with partner organisations including the DWP to assist young Londoners in moving onto the next steps in their lives.

Housing Advocacy

The area where a young Londoner lives greatly impacts on their safety. At Safer London we have specialist Housing Advocates who work alongside young Londoners, raising awareness of their housing options and assisting them with applications.

Safer London is not a Housing Provider. Our Housing Advocates raise awareness of housing options available to young Londoners. They provide advice on how best to access housing, assist by referring them to housing providers and can speak on their behalf where otherwise their voices may not be heard.

Boys and Young Men – Harmful Sexual Behaviours

Boys and young men who display Harmful Sexual Behaviours are often labelled as perpetrators. This labelling only serves to set them back, rather than help them move forward. We don’t judge them. We work with them, to help them understand the importance of healthy relationships and what can be done to keep them and others safe.

Young women and girls

We understand that girls and young women’s experiences of violence and exploitation are different to that of young men. Our specialist workers are experienced in dealing with issues such as sexual exploitation and abuse

Emotional Support Service

We work directly in Child Sexual Abuse Hubs across South East London, delivering our Emotional Support Service. This service supports young Londoners and their families after a disclosure of sexual abuse. Our skilled team provide bespoke emotional support helping them to navigate and access other services where needed.

Referring into our services

We welcome enquiries and referrals from all areas of the community whether directly from young Londoners, their families, friends or community groups; as well as professionals in statutory or non-statutory services who have concerns about the safety of those they come into contact with.

Safer London will not accept any referrals or engage in conversations with external agencies if the person(s) being referred have refused to access our services. 

In the interest of data protection do not share any personal information about the young Londoner / Family without permission or the correct legal basis to do so.

We can offer generic telephone / email advice or a consultation but can not receive or act on any information given to us about specific people during any such advice or consultation session.

How to make a referral

To make a referral for a young Londoner affected by violence or exploitation please complete the online form. Please note: our online form is not compatible with Internet Explorer. We recommend using a different browser such as Google Chrome.

If you have any queries please email us at

For non CJSM users please send secure emails via Egress.

Referral criteria

Young Londoners affected by violence

Safer London supports young men and women aged 15 to 24, who are at significant risk of harm of violence in the community, at risk to themselves, or who pose a risk of harm to others. The young person must be motivated and willing to work with Safer London.

We can support young Londoners living in any borough who aren’t already receiving support from local services, or other statutory organisations, or if the services they require aren’t available locally to them.

Young Londoners affected by sexual abuse and exploitation

Safer London supports children and young people of any gender aged 11 to 18 who are, or have been, affected by child sexual exploitation or sexual abuse not perpetrated within the family context, young people who go missing from home or care and young people who present with harmful sexual behaviour (where there is no current police investigation).

At this time we work in the following boroughs: Barking and Dagenham, Croydon, Enfield, Hackney, Haringey, Havering, Newham, Redbridge, Tower Hamlets, Bexley, Greenwich, Lewisham, Hackney, Camden, Islington, Lambeth, Southwark.

If you want to discuss our referral criteria please don’t hesitate to get in touch with the team at (unsecure), (secure).


Rescue & Response

Anyone can make a referral as long as the young Londoner meets the criteria.

Referrals for Rescue and Response must be made via the online referral form.

For Rescue and Response (County Lines) individuals
must be London based, aged up to 25 and fit one or more of the following criteria:

  • Known, or suspected, involvement in county line
  • Known, or suspected, association with others who
    are involved in county line activity or being coerced and controlled
  • Known, or suspected, experiences of Child Sexual
    Exploitation, Sexual violence and/or coercion, control or victimisation in the
    context of county line and/or gang activity
  • Missing episodes suspected to be linked to any of
    the above

Frequently asked questions

What does the support look like?

Young Londoners referred to our service are allocated a dedicated support worker on a one to one basis.

The intervention is tailored to meet the young person’s needs including support surrounding safety awareness, improving health and well-being, improving relationships with peers and family dynamics.

The sessions are delivered in a place that is safe for that young person, whether this by at home, school or elsewhere in the community.

Our specialist family workers work with one on one with parents.

Can I refer a young Londoner without their consent?

As our programmes are voluntary we cannot provide a service without the express consent of the young person.

When working with young Londoners affected by violence we ask that an agreement to access services declaration is completed to signify to signify their motivation and willingness. This is to ensure we are working with committed motivated individuals.

What housing support does Safer London offer?

As an organisation Safer London is not a Housing Provider and we don’t have preferred access to any housing stock.

Our housing offer is that of support. We raise awareness of housing options available to young people in London and provide advice on how best to access that resource. We can advocate on behalf of the young person, referring them to housing providers and speaking on their behalf.

In extreme circumstances where the risk of serious imminent harm is evident and verified, we will seek to assist the most vulnerable to find places of safety. However, it must be noted that decisions about who is deemed vulnerable and therefore in priority need is not determined by us but by the definitions contained within the Housing Act 1996 s189 and the interpretations of that made by Housing Needs departments.

Do you work with young Londoners whilst they’re in custody?

Safer London has prison-link workers from Catch 22 who, dependent on circumstances, may visit people within the last 12 weeks of their sentence who would like to be referred to the service.

However, the intervention will commence in the community upon their release.