Pan-London Housing Reciprocal

The Pan-London Housing Reciprocal Agreement is a voluntary collaboration between local authorities and registered housing providers in London. Its purpose is to prevent homelessness in cases of:

  • Domestic abuse
  • Other Violence Against Women and Girls (VAWG) strands including sexual violence and exploitation (including prostitution and trafficking), so called ‘honour’ based violence, female genital mutilation (FGM), forced marriage and stalking
  • Hate crimes
  • Where people are at risk of harm from gangs or serious youth violence
  • Other high risk community safety reasons.

Aims and benefits

The Pan-London Housing Reciprocal Agreement aims to increase options for people with a social housing tenancy in London, who are at high risk of harm and need to move to a safe area of London. In doing so, the reciprocal supports individuals and families to avoid homelessness, makes better use of housing stock, and ensures that those at risk do not lose their tenure.

Who is the Pan-London Housing Reciprocal for?

In order to make an application for a reciprocal move through the Pan-London Housing Reciprocal tenants must be at risk in their borough and also have an existing social tenancy with one of the cooperating local authorities or registered providers.

For those at high risk of harm from gangs additional support needs to be in place. Where appropriate, this support is available through the London Gang Exit (LGE) programme prior to the move. LGE is a pan-London service designed to support gang involved or affiliated young people, complementing and enhancing existing local services across London. If a household is being supported by an alternative agency, we would seek confirmation of this – please see our gang-related referrals flowchart for more details. 

For those fleeing domestic abuse and other VAWG strands a diagram with some additional considerations can be accessed here.

How does the Pan-London Housing Reciprocal work?

The Pan-London Housing Reciprocal is a voluntary agreement and not a statutory duty of the partners offering this option. It is an alternative housing route that can be utilised if a local authority or registered housing provider cannot meet the need of the tenant from within their own stock, including when the risk to the tenant is too great for them to remain within a certain area. The principle is that local authorities and registered providers in London cooperate to move households where a move is needed and where suitable available accommodation can be identified. It is subject to suitable accommodation being available in the safe areas identified, may take time and might not be possible in all cases

It is acknowledged that the household might not be occupying the tenancy for reasons of safety, for example in the case of households escaping from domestic violence or other forms of VAWG who might be staying temporarily in a refuge or with friends.

How to make a referral

Before making a referral please read through our FAQ section.

Referrals are made by completing the urgent property request (UPR) form which should then be sent to Safer London (who centrally coordinate the PLHR) who will disseminate the request. Referrals need to be signed off by a named lead for the registered provider or local authority, and will not be accepted if they are not. A list of local authorities and registered providers that are signed up to the reciprocal can be found here. The UPR form can be completed by the professional supporting the person being referred.

The completed form should be sent to / (secure email) with the named lead copied in. Once the named lead confirms they support the referral Safer London will circulate the request to all partners with properties in the requested boroughs.

Further information

Please see our Frequently Asked Questions section for further details on the Pan-London Housing Reciprocal, how it works and how to make a referral.

If you have further questions, or if you are a local authority or registered provider and would like to sign up to the Pan-London Housing Reciprocal, please contact Safer London on the following email addresses: /