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Parents & Carers 

Get the help you need today

We understand the devastating impact that violence and exploitation can have on young Londoners and their families.

Sometimes it’s hard to know to where to turn when you’re worried about your child. We work with young Londoners who are affected by, or at risk of violence and exploitation. Together we find a way to help them feel and stay safe.

At Safer London we have family Caseworkers who can work with you on a one to one basis, to build your confidence and give you the skills to protect your children from harm.

Get support


Useful contacts

There’s a wide range of sources of help and advice available to parents and carers who have concerns about children or have been affected by, or at risk of, violence and exploitation. Below are links to useful websites and contacts of some organisations that you can contact for information and support.


NSPCC is dedicated to stopping child abuse. You can call their child protection helpline for support and advice on 0808 800 5000.


Pace works alongside parents and carers of children who are, or are at risk of being exploited. Their website provides information and guidance on how child exploitation affects the whole family.

Internet Matters

Internet Matters is a website that has a wealth of information and tips on the practical use of social networking sites and clear advice on how to use and implement parental controls on devices.

Stop it Now! UK and Ireland

Stop it Now! UK and Ireland is a useful website for anyone with concerns about child sexual abuse. You can call their confidential helpline on 0808 100 900 if you’re worried about the sexual behaviour of another adult towards children or concerned about the worrying sexual behaviour of a child or young person.


MOSAC provides support to parents and carers whose children have been sexually abused.


CEOP helps keep children and young people safe from sexual abuse and grooming online. They offer help and advice to parents and carers. You can also make a report if something has has happened to your child online which has made either you or them feel unsafe.

Victim Support

Victim Support is the national charity for victims of crime in England and Wales. You can call their Supportline for free on 0808 168 9111 or request support online via their website.

The National Domestic Abuse Helpline

The National Domestic Abuse Helpline 0808 2000 247, run by Refuge provides confidential advise and support. You can also access support online.

Women’s Aid

Women’s Aid provide information and advice for women affected by domestic abuse. Online support can also be accessed via their website.


Galop, an LGBT+ anti-violence charity operate the National LGBT+ Domestic Abuse Helpline 0800 999 5428

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Are you in need of urgent help?

For those under 18, and needconfidential support you can call


0800 1111

Childline also offer email and online chat services for those who need to speak to someone.

For those under 25, and need confidential support you can call


0808 808 4994

The Mix is open from 3pm-12am everyday or text via Crisis messenger service which is available 24/7.

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For any mental health crisis, you can text Young Minds

They can help with urgent issues such as suicidal thoughts, self-harm, bullying and relationship issues.


If you or someone else, is in immediate danger call the police


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Need someone to talk to? Call Samaritans

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