Whether you’re interested in knowing about our services, or want to support Safer London’s work we want to hear from you.
Safer London Front Door
Referrals for our work with young Londoners, their families, peers and communities are taken through our Front Door referral team.
To make a referral please complete the online form.
If you have any queries please email email@example.com (unsecure) / firstname.lastname@example.org (secure)
Our Front Door team can also offer general advice.
Please note: The Pan London Housing Reciprocal is temporarily closed for new referrals. We will not be processing any new referrals until at the least the end of March.
Rescue and Response
Rescue and Response referrals are made via the online referral form.
Pan-London Housing Reciprocal referrals and enquiries
Please use our online form to make a referral for your social housing tenant/s.
Please visit our service pages to review the relevant criteria before making a referral.
If you, your school or work is interested in raising money for Safer London, visit Fundraise for Us and download our fundraising pack for inspiration and ideas. If you have any questions or need support please email email@example.com.
If you want to discuss potential partnerships, or commission our services, please email firstname.lastname@example.org and one of the team will get back to you as soon as possible.
For media and speaking requests please email email@example.com or call 0207 021 0301. Please note this number and email are only monitored Monday to Friday 8am to 6pm.
Safer London receives a large amount of media requests and each one is reviewed on a case by case basis. We do not provide access to young Londoners or their families that use Safer London services for reactive media requests.
If you’re unhappy with the service you’ve received and would like to make a complaint, please complete our online form. If you need a paper or digital form, or have any questions please contact firstname.lastname@example.org.
We value your honesty as it helps us to improve and make sure that we are providing the best support possible.
Once we receive a complaint we:
- listen to you and take you seriously
- work with you to find a way to make things right
- tell you what you can do if you are not happy with how we have dealt with your complaint
- learn from what you have told us so that we can make our services better.
You can read our Feedback and Complaints Policy here.
For general enquiries please call 0207 021 0301 or email email@example.com