Parents & Carers
Get the help you need today
Safer London is closed over the festive season.
We will be closed between 24th December and 2nd January. If you need support during this time, there are other places and services available to help you.
Confidential support
If you are under 18, you can contact ChildLine on 0800 1111 https://www.childline.org.uk/
If you are under 25, you can contact The Mix for confidential support on 0808 808 4994 https://www.themix.org.uk/. You can also text THEMIX to 85258 for support (24/7).
If you want to talk about anything that’s worrying you, please contact The Samaritans on 116 123 https://www.samaritans.org/
National Domestic Abuse helpline: 08082000247
Emergency housing support
Shelter: 08088004444
Centrepoint (16-25): 08088000661
New Horizon Youth Centre https://nhyouthcentre.org.uk/
Support with essentials
The Trussell Trust on 08082082138 (Mon-Fri 9am-5pm/closed on bank holidays)
If you or someone else is in immediate danger call 999
We understand the devastating impact that violence and exploitation can have on young Londoners and their families.
Sometimes it’s hard to know to where to turn when you’re worried about your child. We work with young Londoners who are affected by, or at risk of violence and exploitation. Together we find a way to help them feel and stay safe.
At Safer London we have family Caseworkers who can work with you on a one to one basis, to build your confidence and give you the skills to protect your children from harm.
If you require support but not sure where to start you can call the team on 0207 021 0301 (choose option 1) or email Referrals@saferlondon.org.uk. They can talk you through what support is available.
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Useful contacts
There’s a wide range of sources of help and advice available to parents and carers who have concerns about children or have been affected by, or at risk of, violence and exploitation. Below are links to useful websites and contacts of some organisations that you can contact for information and support.
NSPCC
NSPCC is dedicated to stopping child abuse. You can call their child protection helpline for support and advice on 0808 800 5000.
PACE
Pace works alongside parents and carers of children who are, or are at risk of being exploited. Their website provides information and guidance on how child exploitation affects the whole family.
Internet Matters
Internet Matters is a website that has a wealth of information and tips on the practical use of social networking sites and clear advice on how to use and implement parental controls on devices.
Stop it Now! UK and Ireland
Stop it Now! UK and Ireland is a useful website for anyone with concerns about child sexual abuse. You can call their confidential helpline on 0808 100 900 if you’re worried about the sexual behaviour of another adult towards children or concerned about the worrying sexual behaviour of a child or young person.
MOSAC
MOSAC provides support to parents and carers whose children have been sexually abused.
CEOP
CEOP helps keep children and young people safe from sexual abuse and grooming online. They offer help and advice to parents and carers. You can also make a report if something has has happened to your child online which has made either you or them feel unsafe.
Victim Support
Victim Support is the national charity for victims of crime in England and Wales. You can call their Supportline for free on 0808 168 9111 or request support online via their website.
The National Domestic Abuse Helpline
The National Domestic Abuse Helpline 0808 2000 247, run by Refuge provides confidential advise and support. You can also access support online.
Women’s Aid
Women’s Aid provide information and advice for women affected by domestic abuse. Online support can also be accessed via their website.
Galop
Galop, an LGBT+ anti-violence charity operate the National LGBT+ Domestic Abuse Helpline 0800 999 5428
Are you in need of urgent help?
For those under 18, and needconfidential support you can call
0800 1111
Childline also offer email and online chat services for those who need to speak to someone.
For those under 25, and need confidential support you can call
0808 808 4994
The Mix is open from 3pm-12am everyday or text via Crisis messenger service which is available 24/7.
85258
For any mental health crisis, you can text Young Minds
They can help with urgent issues such as suicidal thoughts, self-harm, bullying and relationship issues.
If you or someone else, is in immediate danger call the police
999
Need someone to talk to? Call Samaritans
116 123